Privacy Policy Campingplatz Judenstein
1. Basic information
This privacy policy applies to all persons who use the services of Camping Judenstein (operator: Kommunalbetriebe Rinn GmbH), hereinafter referred to as Camping Judenstein. We hereby inform you about the nature, scope, and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to comply strictly with the legal requirements for the processing of your personal data (GDPR and TKG). All your personal data will be processed on this basis.
We collect and use personal data from our users only to the extent necessary to provide a functional website and our content and services. The collection and use of our users' personal data is regularly only carried out with the user's consent. An exception applies in cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.
The data controller is Campingplatz Judenstein, Dorfstraße 6 - 6074 Rinn, T: +43 (0) 5223 78877 14. The data protection coordinator is the managing director.
2. Information obligations (Articles 13 and 14 GDPR)
Your personal data includes
- Your basic data (last name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
- the data in travel documents submitted (passport number, passport details, date of birth, issuing authority, validity period, nationality) and identity documents (ID card, driver's license, etc., including issuing authority and validity period),
- data on payment methods and in connection with payments, in particular with debit cards, credit cards, and bank cards, as well as bank details for transfers.
- the length of stay you have requested, as well as destinations, contact persons, conditions, special services, health data, and personal preferences related to your stay that you disclose to us, and
- special categories of data such as health data and data on special needs and marriage/partnership,
are required for our services. This also includes bookings for tour guides, catering, taxis, transfers, registration, insurance, events, tours, billing and verification, and ticket bookings.
This data is therefore stored and processed by us for these purposes and, where necessary, transferred to third parties with whom we cooperate in order to provide the most effective and best possible service to our customers – this may also include service providers in third countries as processors, software and agency service providers.
Please note that for the purpose of processing your enquiry and contacting you, your personal data will be stored after you have voluntarily entered it in the relevant form fields.
This storage is necessary for the proper fulfillment of the order in order to process your inquiry.
The legal basis for these data processing processes is
- the fulfillment of our pre-contractual and contractual obligations towards you,
- your consent,
- our statutory, contractual, or other legal obligations (e.g., documentation rights and obligations under accounting, tax, and customs law, contract law, reporting requirements, legal disputes)
- Section 165 of the Austrian Telecommunications Act (TKG) 2021
- our legitimate interests (e.g. improving our customer service, including in the area of direct marketing, or protecting our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consents you have given, and the statutory retention requirements and legal obligations applicable to us. We emphasize that in the case of regular cooperation, we strive to provide the best possible customer service by familiarizing ourselves with the customer requests you have already submitted to us so that we can satisfy you on an ongoing and permanent basis.
3. Our web presence
When you visit our website, your access data is automatically collected and stored. This access data may include, in particular, the page accessed, the files viewed, the date and time of access, the user's IP address, data about the accessing computer, in particular the browser and operating system, as well as the amount of data and the notification of successful access. We use this access data for internal statistical purposes to ensure the security of our website and to optimize its content. If we suspect illegal activity, the access data will be evaluated for evidence preservation purposes.
By entering your personal data in one of our contact forms, you consent to the transmission, storage, and processing of this data by us for the duration of the processing of this specific inquiry. This applies in particular to your inquiries via contact form, chat (WhatsApp), and emails that you send us. We need this data to process your inquiry and, in these cases, we also store your IP address for the purpose of preserving evidence. The data is stored for as long as necessary to handle any additional or subsequent questions from you or us.
The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests, and legal obligations of all kinds § 165 TKG 2021.
4. Transfer to third parties / obligations of processors
We may transfer your personal data
- within the company (Kommunalbetriebe Rinn GmbH), taking into account the permissible purposes of use,
- to processors (e.g., reservation, tax advisors, domain hosters, etc.) and to third parties who must be involved in order to provide the services you have requested, all of whom have committed themselves to us to comply with the applicable data protection standards,
5. Cookies and tracking services
We use cookies, which are small text elements used to store information in web browsers. Cookies are recognized when you next visit our website and contribute significantly to speeding up loading processes and making the use of our services more convenient for you. The information recognized and stored by cookies serves to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider, who has committed to us as a processor to comply with the applicable data protection standards.
After you have visited our website, cookies remain stored on your device unless you refuse them from the outset or actively delete them. Actively disabling cookies may impair the functionality of our websites for you.
You can also prevent cookies from being stored by adjusting your browser software settings accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.
You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being forwarded to Google and processed by Google by downloading and installing the browser plugin available on the google.com website. However, the plugin is only available for certain browser programs.
We also use third-party content on our website to make our website as informative and convenient as possible for you. This includes, for example, Google Maps or RSS feeds. For technical reasons, these third-party providers receive your IP address. We have no influence on the use of this data by third-party providers. In this regard, we refer you to the privacy policies of the respective providers.
Privacy policy for the use of Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
For more information on the handling of user data, please refer to Google's privacy policy: https://www.google.de/intl/de/policies/privacy/
6. Rights of data subjects / Objection / Contact
You may request information about your personal data stored by us at any time free of charge. As a data subject, you also have the right to object to, access, delete, correct, restrict, and transfer your personal data. Since we process the data on the basis of our legitimate interests, you have a right to object if you have reasons arising from your particular situation that speak against this processing. Since we (also) process the data for direct marketing purposes, you can object to this processing for direct marketing purposes at any time.
You may revoke any consent you have given us under data protection law at any time. The revocation does not affect the lawfulness of the processing that has taken place up to that point. Revocation means that we will no longer process your data for the above-mentioned purposes from that point on. For revocation and further information about your rights as a data subject, please contact us at Kommunalbetriebe Rinn GmbH (Dorfstraße 6 - 6074 Rinn, T: +43 (0) 5223 78877 14, e-mail: office@kbrinn.at). We will be happy to help you.
The Austrian Data Protection Authority (DSB), Barichgasse 40-42, 1030 Vienna, is the supervisory authority responsible for complaints.
7. Miscellaneous
We have implemented organizational and technical protective measures, which we continuously evaluate and adapt as necessary, to protect your personal data stored and processed by us.
We reserve the right to change this privacy policy at any time and adapt it to new developments. The new version shall apply as soon as it is made available on our website.
As of: November 7, 2025